Shipping Charges:

Items shipped UPS, USPS Priority Mail (for PO Boxes), and/or LTL (for heavy items ). We will use the most efficient and safest shipping method for your products to arrive in perfect condition. All Faucets and parts are shipped within 24 hours. All large and/or breakable items requiring foam packing will be loaded with shipper within 48 hours. LTL Carrier delivery times vary significantly due to weather conditions, road conditions and distance.  Contact us with any questions. 

International buyers NOTE:  Many countries impose their own customs, duties, tariffs, taxes, brokerage fees, etc. on items being shipped from a foreign country. We do not cover this cost for any of our International customers.

Note:  Shipping charges for most fixtures are based on Dimensional Weight due to the large size-to-wieght ratio.   Shipping charges are based more on size than actual weight of the item, for more information on Dimensional Weight - see here.

In the event that certain products or zip codes require additional postage, you will be notified as soon as possible.

If your order is shipped via a trucking company (as opposed to UPS), it is the customer's responsibility to have the item removed from the truck. Lift gates and inside delivery are available at an additional charge. Lift gate delivery lowers the freight from the tail of the trailer to the ground and leaves it at the curb. Inside delivery brings the freight from the ground to inside the front door or inside the garage.

Shipping Charges are:

Shipping charges are added to the order after totaling all intems in the Shopping Cart. Larger, heavier items, will be delivered LTL by a freight carrier. Standard freight service includes delivery of your order curbside only.  Lift-Gate service is available at a additional charge.   All LTL shipping is calculated on a order by order basis.   In the event certain products and/or zip codes require additional charges, you will be notified as quickly as possible.   Contact us for more shipping information.

You will receive an email with shipper and tracking information upon shipment. Most items are double boxed, foam/peanut/filler packed + wrapped for protection. Our shipping fees include all insurance fees. All items are shipped insured. We automatically combine shipping for more than 1 item.

Please Contact Us for Rush, Over-night, and/or Expedited Shipping.

Here is the care and effort that goes into making sure your items arrive in perfect condition:

1.  We open and inspect each item.

2.  We cover each item in a oversized, heavy-duty plastic bag.

3.  Replace each item in its original package and foam pack it.

4.  Insert the package into another box, carton or crate and cushion with foam at least 2" on each side, top and bottom.